Retenzio

Full calendar.
Fewer no-shows.
Focus on your work.

Retenzio communicates with your clients 24/7: reduces no-shows, fills last-minute slots, and maintains care from booking to return — tailored to your service.

No commitments
Setup within 1 day
GDPR ready
320%
ROI in first month
-40%
no-shows
85%
clients return

Works with systems:

ReservioReenioNoona+ custom systems

Personalized Communication

Appointment Reminder
Hello Mrs. Novak, this is a reminder for your appointment tomorrow (Aug 15) at 2:00 PM with Mrs. Dvorak. We look forward to seeing you! Feel free to contact us to change or cancel the appointment.
Last-minute Fill
Hi, we have an available slot for you tomorrow at 4:00 PM, as someone canceled. Do you have time? You can quickly book at www.salon-marie.com and be here tomorrow!
Cancellation with Payment
Hi, your reservation was canceled less than 24 hours in advance. According to our terms, a cancellation fee of $50 is required. You can make the payment at: www.salon-marie.com/payment
Client Reactivation
Hi, it's been 3 months since you've been with us. We miss you! We'd love to see you again. Book an appointment at www.salon-marie.com and we look forward to seeing you.

Automatically, with your approval. Performance statistics.

Why clients leave

Clients don't leave because of price or quality. They leave because you forget about them.

25%

New clients don't return

After their first great visit, they simply disappear. They have no reason to come back because they don't see continuity in service.

15%

Clients visit irregularly

Long gaps between visits. Without regular communication, they gradually forget about your service.

40%

Lost special occasions

Birthdays, holidays, anniversaries - dozens of opportunities per year when clients would love to come, but you don't reach out.

20%

Clients leave for competition

Without active communication, they find alternatives. They don't know you exist when they need your service.

Hidden cost of inaction

Average business with 500 clients monthly and average service price of 700 CZK:

60
Clients don't book on time
20
Clients never return after first visit
35k
Estimated loss every month

The problem isn't that clients leave unhappy. The real loss is in clients who would love to return but forget to book on time or completely forget about regular visits.

Good news: There's a way to solve these problems automatically

Three areas that fill your calendar and keep clients coming back

Automation that reduces no-shows and late cancellations, brings clients back, and saves time. You just approve and monitor results.

Fully automatic. Measurable results within 7 days.

Smart scenarios

Build your communication tailored to your needs

Targeted reminders to reduce no-shows

Last-minute filling of free slots

Cancellation <24h = fee payment

Next visit suggestion at the right time

Loyalty: Thank you after visit, birthdays, holidays, VIP care, etc.

Reactivation of lost clients

Detailed statistics

Measure and evaluate

Message conversion rate

Returning clients

Non-returning clients

New clients

Avg. time between visits

Client behavior analysis

Performance by employees

Campaigns & messages

Communicate effectively

One-time client outreach

Pre-prepared campaigns

Custom personalized campaigns

Client filtering by many criteria

Automatic sending at optimal time

Campaign statistics

Advanced functions

Overview of planned communicationCommunication history with results24/7 reservation monitoringClient churn preventionAutomatic message sendingCustom scenarios and messages
Automatically, with your approval. Performance statistics.

We support the most popular booking systems in the Czech Republic:

integrated-company-1integrated-company-2integrated-company-2

How it works

Three simple steps to automatic communication that brings clients back

1

Connect data

We connect to your booking system and start analyzing client behavior.

2

Activate scenarios

Based on your industry, we prepare scenarios and set up automatic communication.

3

Measure and optimize

We monitor results and continuously optimize timing and message content for maximum effectiveness.

Time to first results

5 min
setup
1 day
first messages
7 days
measurable results

What our satisfied clients say

Real results from real businesses using Retenzio

"Retenzio has significantly simplified our client communication. Automatic SMS reminders brought back dozens of customers who might never have returned otherwise. The system is easy to use and really works. Our investment paid off within the first week."

Lukáš Dytko

Majitel Ambassador Barbershop

Majitel Ambassador Barbershop logo
"Thanks to Retenzio, we've dramatically reduced the number of unbooked slots. Clients receive reminders at exactly the right moment and book follow-up sessions much more frequently. Over the past month, more than 140 clients who hadn't visited in a long time have returned. We definitely recommend it!"

Jiří Fešárek

Majitel Fešifitness

Majitel Fešifitness logo
Easy Solution

Ready to take your business to the next level?

Start automating client communication today and you'll see first results within a week.

5-minute setup
No commitments
Visible results within 7 days