Your clients are disappearing
and you don't even know why
Every day you lose clients who were satisfied but never returned. Retenzio is an intelligent system that can predict and prevent their departure.
Typical scenario in your business
New client arrives
Great! First impression is important...
Why clients disappear
Analysis of thousands of similar businesses revealed 4 critical points where you lose clients - and you don't even know about it
New clients never return
After the first great visit, they simply disappear
Clients visit irregularly
Long gaps between visits
Lost special opportunities
Birthdays, holidays, anniversaries - dozens of opportunities per year when a client would like to come, but you don't contact them
Clients go to competition
Without active communication, they find alternatives elsewhere
Hidden cost of inactivity
Average business with 200 clients monthly loses due to missing communication:
The problem isn't just that clients leave. The main loss is that someone who would like to come doesn't book on time, or forgets about a regular visit.
How Retenzio complements your booking system
Booking systems handle appointments and payments well. Retenzio automatically continues where they end - building long-term relationships with clients.
Booking System
Appointment completed
Together = complete solution
Complete customer journey - from booking to long-term loyalty
Automatic follow-up and retention
Power of combination
Results from clients using booking system + Retenzio
Only booking system
relies on client satisfaction
Great for appointment organization
Booking system + Retenzio
new reservations monthly
Active retention communication
How much will Retenzio earn for you?
Enter the number of clients you serve and the average service price. Calculation is based on real data from our clients and their conversions.
Enter your data
Customize the calculator for your business
Your monthly profit with Retenzio
ROI: 0% for first month
Based on 0% conversion• 0 SMS needed
Calculator only counts 'retention scenarios' designed to retain customers and get new bookings. It doesn't include SMS costs for other communications like birthday wishes, existing appointment reminders, and similar.
Warning: Results represent an approximate estimate based on historical data from our clients. Actual results may vary depending on many factors including service type, service quality, local conditions and other variables. This data is not investment advice or guarantee of future results.
Your scenarios in action
See concrete examples of how Retenzio communicates with your clients in real situations and what results it brings.
Client is with us for the first time
Welcoming new clients and creating a great first impression
Client situation
SMS conversation
Dear Ms. Novak, thank you for visiting our salon! 😊 We hope you were satisfied with our services. We look forward to seeing you again!
Thank you so much! I was very satisfied, I'll definitely come back! 💇♀️
The client feels welcomed and plans to return
Customize scenarios or create your own
You can modify existing scenarios or create completely new ones tailored to your business. Each scenario can be customized to your communication style.
Try in appHow Retenzio "sees" your clients
Our system constantly analyzes each client's behavior and automatically decides when and how to communicate with them for maximum effect.
Retenzio
Analyzes behavior patterns
Live Decision Making
Watch how the system analyzes each client and decides on action
Marie Nováková
3 visitsLast visit: a month ago
Client has no next appointment
30 days from last visit
Hi from Salon Marie. New cut, color, or just a refresh? Now is the time. Treat yourself and book at www.salon-marie.cz
More than just SMS
Retenzio is a complete business intelligence platform for managing client relationships. Discover advanced features that set you apart from the competition.
Intelligent scenarios
Automation based on client behavior and time triggers
9 pre-prepared scenarios
From first contact to long-term retention
Adaptive timing
We've chosen optimal time for each message
Real-time personalization
Each message is tailored to specific client - coming soon!
Ready for transformation?
More than 1000+ businesses are already using the power of Retenzio. When will you start?
What our satisfied clients say
Real results from real businesses using Retenzio
"Retenzio has significantly simplified our client communication. Automatic SMS reminders brought back dozens of customers who might never have returned otherwise. The system is easy to use and really works. Our investment paid off within the first week."
Lukáš Dytko
Majitel Ambassador Barbershop
"Thanks to Retenzio, we've dramatically reduced the number of unbooked slots. Clients receive reminders at exactly the right moment and book follow-up sessions much more frequently. Over the past month, more than 140 clients who hadn't visited in a long time have returned. We definitely recommend it!"
Jiří Fešárek
Majitel Fešifitness
Frequently Asked Questions
Answers to the most common questions about Retenzio and our services
How does automatic SMS sending work exactly?
Retenzio creates tailored scenarios for your business that remind clients at the 'perfect moment' to schedule their next appointment. When that time comes, it automatically sends an SMS. You only set up these scenarios once, and the system handles everything else. However, if you want, you can adjust them anytime, add more steps, or customize them based on what you need. This way, you have complete control over when and how you communicate with your clients.
What if I just want to try Retenzio before paying anything?
That's what our FREE plan is for, giving you a risk-free way to test most of our features. You also get 5 SMS messages included to see how Retenzio handles automated reminders and scenarios. During this trial period, you can explore our user-friendly interface, see how the system integrates with your booking platform, and get a feel for how it all works. Once you're convinced that Retenzio truly saves you time and boosts client returns, you can switch to a paid plan whenever you like.
Do I need a special booking system for it to work?
Retenzio currently works smoothly with the Reenio and Reservio booking systems, requiring only a simple connection. You need to have a variant of the account that allows API access. If you use a different platform, feel free to email us and we'll figure out how to integrate it. We don't want you to change your established workflows — our goal is to enhance and streamline your existing practice with automated SMS.
Can I customize the SMS content for my business?
Absolutely! In Retenzio, you can set up your own message texts to perfectly fit your needs. You can include the client's name, the name of the service, or even a link to online reservation. That way, you maintain a personal touch that clients appreciate, while also making it easier for them to book their next visit. Customizing your messages is fast and intuitive, so whether you run a salon, barbershop, or fitness studio, you can find a style that works for you.
How do payments work, and what if I run out of SMS in my plan?
Our plans are billed monthly, and you always know how many SMS messages are included. If you happen to use them all — for example, if you get a sudden influx of new clients or you're running a special promotion — you can simply purchase more at a reasonable price. That way, you'll never run out of 'ammo' and miss sending a reminder.
Is Retenzio suitable for larger teams or companies with multiple employees?
Yes! That's exactly why we offer our BUSINESS plan. It lets you easily assign different employees to specific scenarios, which is great if your company has multiple specialists or locations. Each employee can track their own bookings, while you maintain an overview of the entire company from one place. You'll also have a sufficient SMS allowance to cover a higher volume of ongoing reminders.